Frequently Asked Questions
WHAT IS THE BEST TIME TO BOOK?
We PREFER That All Bookings Are Booked At Least 1-3 WEEKS PRIOR TO DESIRED DATE! In The Event You Book Five (5) Days Before Desired Date
ALL BALANCES MUST BE PAID IN FULL!
This Ensures The Best Party Experience For Your Princess! Any Same Day Bookings and/or Less Than Five (5) Days Will REQUIRE a additional $150 RUSH FEE.
WHAT IS NEEDED FOR BOOKING?
A $150 NON-REFUNDABLE Deposit MUST BE PAID With An Option To Pay In Full To Secure The Date.
We Also Offer Installment Payments!
FINAL BALANCE MUST BE PAID FIVE (5) DAYS BEFORE EVENT!
PLEASE REFER TO THE RULES & REGULATIONS TAB!
DO YOU OFFER PARTY BUS TRANSPORTATION?
Unfortunately, We Do Not Offer Party Bus Transportation Services. We Will Pull Up To The Desired Area & Will Be Stationed For The Duration Of The Party.
WHAT HAPPENS IF MY PARTY IS CANCELLED DUE TO WEATHER OR MECHANICAL ISSUES?
In The Unfortunate Care That We Are Unable To Make It To Your Party Due To “Extreme” Weather Conditions or Mechanical Issues, WE WILL RETURN YOUR FULL DEPOSIT OR RESCHEDULE FOR THE NEXT AVAILABLE DATE.
WHAT HAPPENS IF I NEED TO CANCEL?
The Deposit To Reserve Your Date Is
NON-REFUNDABLE!
Our Cancellation Policy Is Strictly Enforced Due To The Reservation Nature of Our Business. We Will Make Every Attempt To Reschedule Your Party. If You Need To Reschedule PLEASE LET US KNOW AT YOUR EARLIEST CONVENIENCE To Ensure You Find A Suitable Date & Time.